SHIPPING AND RETURN POLICY
RETURN POLICY
Your satisfaction is our goal. However, should you not be satisfied with the product you have received, you have 7 days to return your item(s) to be granted a store credit. We do NOT issue refunds or exchanges. All returns will be processed as store credits, and the funds will be available for you to use at your leisure.
All accessories, permanently marked down items, items purchased with a store credit and items sold at more than a 20% discount are FINAL SALE and cannot be returned. Please note that if you purchased an item at a discounted rate and return the item, the discount cannot be transferred to your next purchase. All sale codes are ONLY VALID during the time of the sale. (This includes the VIP discount offered in first purchases.)
If you wish to make a return, click the link below to start your return. After your return is approved, you will receive an email with instructions on how to return your item. Customers are financially responsible for their return shipping fee.
STORE CREDITS
Store credits will be applied to your store account. You must have a store account to receive your credit. Please make sure you have created a store account before submitting a return.
SHIPPING
Please allow 3-5 days for processing and shipping your orders.
*COVID 19 UPDATE: There may be shipping delays due to the current Covid 19 crisis. We are processing orders in a manner that ensures safety for all parties involved, and shipping companies are also experiencing delays, including USPS, our primary shipping agency. After you order has shipped, please allow 7-10 business days to receive it, if not sooner. Thank you for your patience as you shop during this time.
We are not responsible for any merchandise that is lost, stolen or delivered to a wrong address. Please double check all shipping information prior to submitting your order. Contact your local post office for any questions concerning missing packages.
Shipping costs are NON-REFUNDABLE.
If you have any questions concerning your purchase, please email
shopleffetglamour@gmail.com
CUSTOMER SERVICE HOURS: M-F 8am-6pm